TERMS & CONDITIONS

Orders for products supplied by Boxed Treatz are subject to our terms and conditions.

PRICES AND AVAILABILITY

The contents include sections are subject to change. This is especially the case with sweets and chocolate boxes. As we source the sweets and chocolates from lots of different suppliers we sometimes have to replace out of stock items with an alternative of sweets of a similar value. We always try our hardest to offer a product as similar as possible to what is displayed on the product page. If you wish to have the exact selection shown, please email us for confirmation that all the items are in stock.

We reserve the right to substitute items chosen by you when ordering for similar items if the item you chose is out of stock. If you require the exact contents of a box, please email us as soon as you have placed your order and advise that the contents must be identical. This can sometimes delay the dispatch of your order.

Prices are subject to change without notice. In the event of a price changing after you have placed your order but before the item is shipped we will contact you to advise of any changes before proceeding. Or may cancel your order and refund the full cost to you.

All images on our website are for reference only. The product you receive may vary from the actual image.

All weights shown on this website are approximate. Where a product or sweet has a weight or quantity, this can vary.

We endeavour to keep our images as up to date as possible but on occasions where a certain item is out of stock, we may substitute it for a similar item of similar value.

Whereas every effort is made to ensure the integrity and validity of the data displayed, there are occasions where errors may occur. Therefore, Boxed Treatz reserve the right to make alterations without notice to any part of the website, stock holdings and prices displayed. In the event of an order already being placed for an item with an error, we reserve the right to fully refund you without notice.

Boxed Treatz does not guarantee product availability beyond current stock holdings.

OUT OF STOCK ORDERS

We do our best to hold all items in stock but sometimes we run out. If we sell out of a particular box then this should be noted on the website. If we run out of a specific item from a box then we will do our best to replace with an equivalent item or send the item separately. Please read the product pages as we will add stock alerts the moment we are made aware of any problems.

Our registered address for accounting purposes is Boxed Treatz Ltd, 121 Beavers Lane, Hounslow, United Kingdom, TW4 6HF. Company Registration Number 11555178.

YOUR RESPONSIBILITIES

We can only make a delivery to the address you request on the order. We are not able to guarantee the item will be delivered to the person named on the order. It is your responsibility to ensure the recipient knows the gift is coming on the day requested. This is especially the case for deliveries to large businesses or hospitals. We will guarantee the item is delivered to the address given. Any problems with orders not arriving with the recipient must be reported within 48 hours of the requested delivery date or we will be unable to help in sourcing the shipment.